Resource was added by: Bec Hanley
This Shared Practice paper looks at how two member organisations - the National Council for Palliative Care and Action for Blind People - are seeking to measure and demonstrate the impact of service user involvement.
Prostate Cancer Voices – impact report
Resource was added by: Bec Hanley
The 2010 report on how people affected by prostate cancer have had an impact on work at the Prostate Cancer Charity. It's out-of-date but could still be useful.
Shelter’s guidelines for collecting user feedback
Resource was added by: Bec Hanley
Shelter has produced guidelines on collecting feedback from service users. This is a really helpful document if you're planning an evaluation or want to think about monitoring.