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Offering payment to people who share their lived experience – who does and doesn’t do this, and why

Uploaded: 4th September 2025 | Topic: Reward and recognition

Resource was added by: Bec Hanley

An increasing number of member organisations from the Shared Learning Group on Involvement and the Charities Research Involvement Group offer payment to people with lived experience in return for helping to shape the work of the organisation. Members have developed payment policies to offer clarity about when and why people with lived experience will be offered payment. However, we recognise that there are some grey areas, particularly where people are asked to share their lived experience. These are sometimes referred to as ‘stories’ or ‘case studies’, although we recognise that both are contested terms.
We are all committed to behaving ethically when it comes to asking people to share their lived experience. We do not want to re-traumatise people, and we do not want to coerce (or be seen to coerce) people into sharing their ‘stories’. So the question about whether to offer payment in this context is challenging.
This paper aims to share information about when and why some Payment Working Group members pay (or don’t pay) people to share their lived experience.
We'll aim to update this in the summer of 2026.

Does payment change the dynamics of involvement?

Uploaded: 27th October 2023 | Topic: Reward and recognition

Resource was added by: Bec Hanley

What is this resource?
Information pulled together in response to a Payment Working Group meeting where this question was discussed.

Who was it developed by?
Susanna Glover of Breast Cancer Now.

When might it be useful?
If you're putting together a case for payment for involvement for senior leaders, or if you're just interested in this topic.

Payment for Public Involvement

Uploaded: 28th June 2022 | Topic: Reward and recognition

Resource was added by: Bec Hanley

Guidance published by the National Institute for Health Research which aims to:
- Describe principles of payment and key challenges currently faced in the sector relating to managing and administering payments
- Give direction to those managing and administering payment arrangements to navigate employment status and tax regulations in an appropriate way
- Provide information and links to the most appropriate HMRC guidance

Payment for involvement

Uploaded: 10th February 2022 | Topic: Reward and recognition

Resource was added by: Bec Hanley

In 2021/22, members from three member charities - Cancer Research UK, Mind and Turn2us – shared their experience of paying people at a series of seminars. This paper is a summary of these seminars. It looks long - but that's because there are lots of useful resources at the end (e.g. payment policies and processes).