Resource was added by: Bec Hanley
A report of the workshop on capturing and assessing the impact of involvement, which was attended by members of both Shared Learning Groups.
User Voice – putting people at the heart of impact practice
Resource was added by: Bec Hanley
A guide from NPC that explores how charities can best harness the views and needs of their beneficiaries in order to improve their impact.
Performance indicators for service user and carer involvement
Resource was added by: Bec Hanley
This is a paper on performance measures for service user and carer involvement. It was written in 2008 but is still felt to be useful.
Evaluating user involvement
Resource was added by: Bec Hanley
This is a 'think piece', produced by the Shared Learning Group, about evaluating service user and carer involvement. It was written some time ago and some of the references are out-of-date, but the content is still useful.