Resource was added by: Bec Hanley
This framework aims to help you to capture the impact of involvement. It has been designed by Shared Learning Group on Involvement members for Shared Learning Group members. It was originally designed in 2017 and then reviewed and updated in 2025/26. The framework has three sections, to help you to capture three different areas of impact:
● Impact on the People – any changes/impacts for people who are directly involved in the project i.e. people with lived experience (PWLE), carers, staff.
● Impact on the Work – any changes/impacts on the project/activity itself.
● Impact of the Work – any intended or unintended changes/impacts on systems, communities, and/or long-term changes.
Thanks to Lydia Morgan for leading the work on this, and to other working group members - Hope Laidley, Nicola Lucey, Anna O'Driscoll, Anita Bhardwaj, Rachael Darling, Liam Rooney and Graham Reeves.
Ripple effect
Resource was added by: Bec Hanley
Ripple effect mapping is a technique that is designed to capture the ‘ripples’ of impact that are hard to measure by traditional methods or that don’t happen immediately. It’s participatory and interactive, adaptable to unique contexts and, best of all, it’s really easy to do! As shared by Vision for Volunteering. Here are the training slides. There's also a 20 minute training video - link is here: https://www.visionforvolunteering.org.uk/event-recordings/v/ripple-effect-mapping-webinar
Capturing the impact of youth voice within the #iwill Fund
Resource was added by: Bec Hanley
Link to info about evaluation of the impact of young people's involvement in a large scale project - this included publication of various useful resources.
Exploring impact workshop, February 2023
Resource was added by: Bec Hanley
In February 2023 the Shared Learning Group held a workshop on capturing the impact of involvement. More information here.
Why impact matters in involvement
Resource was added by: Bec Hanley
Paper by NPC which is useful reading if you're thinking about capturing impact
Framework to capture the impact of involvement
Resource was added by: Bec Hanley
This draft framework was developed by Shared Learning Group on Involvement members.
Resource was added by: Leanda Ryan
User Voice – putting people at the heart of impact practice
Resource was added by: Bec Hanley
A guide from NPC that explores how charities can best harness the views and needs of their beneficiaries in order to improve their impact.
Performance indicators for service user and carer involvement
Resource was added by: Bec Hanley
This is a paper on performance measures for service user and carer involvement. It was written in 2008 but is still felt to be useful.
Evaluating user involvement
Resource was added by: Bec Hanley
This is a 'think piece', produced by the Shared Learning Group, about evaluating service user and carer involvement. It was written some time ago and some of the references are out-of-date, but the content is still useful.